Privacy policy
Information we collect
We collect only the minimum personal information needed to run the platform and improve services.
- Basic contact details when you send us a message.
- Feedback or survey responses you choose to provide.
- Browser data such as IP address, device type, and usage statistics.
- Cookie data for analytics and preferences.
How we use your data
We only use your information to provide services or respond to your queries.
- To answer your questions or respond to feedback.
- To improve content and features on Elanofixio.
- To track usage trends and improve site security.
- To provide tools and calculators you request.
Legal basis for processing
We only process personal data with your consent or where the law allows.
Data sharing
We never sell your personal information. Data is only shared as required by law or with your explicit permission.
- Third-party service providers for site maintenance or analytics, under strict confidentiality.
- Regulatory bodies if required by law.
- You, if you request a copy of your data.
Data security
We keep your information secure by using standard encryption and limiting access to essential personnel. Your data is not sold or shared with third parties unless legally required.
Your rights
You have important rights regarding your personal data. Contact us if you wish to exercise any of these rights.
- Access the information we hold about you.
- Request corrections or deletion of your data.
- Withdraw consent at any time.
- Raise a complaint with a regulator.
Cookies
We use cookies for basic site functionality and analytics. You can control your cookie preferences in your browser settings.
See cookie policy See cookie policy
Contact information
For privacy questions or requests, contact us using the details below. Our team responds during business hours.
Email address: content@elanofixio.sbs
Phone: +27127641138
Address: 5 Buitengracht Street, CBD, Cape Town 8001 South Africa
Changes to this policy
We may update this privacy policy as laws or our practices change. Continued use after updates means you accept the revised policy.
We comply with the Protection of Personal Information Act (POPIA) and related South African privacy regulations.