Frequently asked questions FAQs

Answers to common questions about our platform, services, and how we approach financial education.

Key terms

Financial glossary

Understand financial language with these plain-English definitions. All terms are explained for South Africans.
Budgeting

Monthly budget

A plan that lists expected income and spending for a set period, helping you control your money.

Credit

Credit score

A number calculated by credit bureaus that reflects your borrowing history and risk to lenders.

Savings

Emergency fund

Money you set aside for future needs or emergencies, usually in a bank account or savings product.

Banking

Transaction account

An account where you keep funds for daily use, such as buying groceries or paying bills.

Personal Finance

Cash flow

The difference between what you earn and what you spend each month—positive cash flow means you’re living within your means.

Retirement

Retirement planning

A long-term plan for ensuring you have enough money to cover your needs when you stop working.

Money management tips

Get practical ideas to improve your money habits, build savings, and plan for the unexpected.

Track your spending patterns

Budgeting

Keep a record of what you spend for at least a month. Use your bank statement or a notebook. This helps you see where your money really goes and spot unnecessary costs.

Review expenses Set reminders

Make saving automatic

Saving

Move money to a savings account on payday, even if it’s a small amount. Make saving a habit, not an afterthought. Clear goals make it easier to stick with your plan.

Automate savings Start small Set clear goals
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